Privacy Policy

Effective Date: January 1, 2026

MathGrid Space ("MathGrid Space," "we," "us," or "our") operates the website located at mathgridspace.com (the "Site") and provides residential home improvement, remodeling, repair, and related consultation services (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit the Site, submit forms, communicate with us, or engage our Services.

By accessing the Site or providing information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Site or submit personal information.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide, including:

• Contact details such as your name and email address when you complete contact, subscribe, or unsubscribe forms;
• Project descriptions, service preferences, and messages you include in inquiry forms;
• Communications you send to us by email or through the Site;
• Feedback, testimonials, or survey responses you choose to share;
• Records of your marketing preferences, including subscription and unsubscribe requests.

1.2 Information Collected Automatically

When you browse the Site, certain technical information may be collected automatically by cookies, log files, and similar technologies, including:

• Browser type, device type, and operating system;
• Pages viewed, referring URLs, and approximate time spent on pages;
• IP address and general geographic region derived from IP address;
• Interaction data such as clicks and form engagement (where analytics tools are enabled).

1.3 Information From Third Parties

We may receive limited information from service providers that host our Site, deliver email communications, or provide analytics. We may also receive information from partners when you are referred to us, subject to the referring party's privacy practices.

2. How We Use Personal Information

We use personal information for legitimate business purposes, including:

• Responding to inquiries, scheduling consultations, and preparing project estimates;
• Delivering home improvement Services you request and coordinating tradespeople;
• Sending administrative messages, project updates, and service-related notices;
• Delivering newsletters and promotional content where you have opted in;
• Improving the Site, analyzing usage trends, and developing new offerings;
• Protecting against fraud, abuse, and security incidents;
• Complying with legal obligations, enforcing our Terms & Services, and resolving disputes.

We process information based on your consent (for example, marketing emails), performance of a contract (service engagements), legitimate interests (Site security and improvement), and legal requirements.

3. Cookies and Similar Technologies

Cookies are small text files stored on your device. We may use essential cookies to enable core Site functionality, preference cookies to remember settings, and analytics cookies to understand how visitors interact with our content. You can control cookies through your browser settings. Disabling cookies may limit certain features.

We do not respond to "Do Not Track" signals in a uniform way because industry standards are still evolving. You may use browser extensions or privacy tools to limit tracking across websites.

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Vendors who assist with hosting, email delivery, analytics, customer relationship management, and payment processing, bound by confidentiality obligations;
• Subcontractors and Trade Partners: Licensed professionals involved in delivering your project, limited to what is necessary to perform work at your property;
• Legal and Safety: When required by law, court order, or governmental request, or to protect rights, safety, and property;
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to continued protection of personal information;
• With Your Direction: When you ask us to share information with designers, insurers, or other parties you designate.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, including providing Services, maintaining business records, meeting warranty obligations, and complying with tax and regulatory requirements. Marketing lists are updated when you unsubscribe. When data is no longer required, we delete or anonymize it using reasonable safeguards.

6. Security Measures

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures may include access controls, encrypted connections (HTTPS), and vendor security reviews. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or request portability. You may:

• Update marketing preferences using the unsubscribe page;
• Opt in to communications via the subscribe page;
• Contact us at privacy@mathgridspace.com to exercise privacy rights.

We may need to verify your identity before fulfilling requests. We will respond within timeframes required by applicable law.

8. Children's Privacy

The Site and Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it.

9. Third-Party Links and Social Media

The Site may contain links to third-party websites or social platforms. We are not responsible for the privacy practices of those sites. Review their policies before providing personal information. Social sharing icons may direct you to external networks governed by their own terms.

10. International Visitors

If you access the Site from outside your country of residence, your information may be processed in jurisdictions with different data protection laws. By using the Site, you consent to transfer and processing as described in this Policy.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. The "Effective Date" at the top will indicate the latest revision. Material changes may be highlighted on the Site. Continued use after updates constitutes acceptance of the revised Policy.

12. Contact Us

For privacy questions or requests regarding MathGrid Space, email privacy@mathgridspace.com or use our contact form. We are committed to addressing concerns promptly and transparently.